In Alberta, this information can be found at:
It seems that Mainstreet does not like the Landlord Tenancy Act. A key example is the 24 hour notice to enter rule. I've had to have a bunch of repairs done on my property, and each time I was asked by the office if I needed 24 hours notice. Of course I do, it's a law! However, in saying that yes I did, I have ALWAYS been responded to with a sigh and "Fine, well, you know it will take longer then right?". Well, jeez, let's just punish the tenant for following the rules.
I've also had the maintenance guy call me, after requesting repairs, and asking again if I needed 24 hours notice. It's great that you've found the time in your day, but I'm not going to let you roam free in my apartment.
So you think the rent is cheap right? Well, double check that you don't have an "incentive" worked into your lease. Mainstreet often offers incentives for auto-withdrawal of rent, but keep in mind that they can eliminate that incentive without any notice.
Case in point:
I moved into my suite in July of 2011. We asked the current property manager if the existing incentives would continue to a new lease once this one was completed. Her response was that, yes, if I signed another one year lease it would be. So, come early May 2012, I contacted my new resident manager (yet another post) and requested a copy of a new one year lease. I had to request this from her at least four times, and contacted head office. I didn't get a copy until June 12, 2012 (less than a month before my current lease ended). It was then that I saw that they were cutting my incentive in half, bringing my rent up $75 per month. I asked why, and it was based on market values, and they made sure to tell me that they could do it, because it was the incentive being decreased, and not the rent being increased. I was then told I could choose not to sign the lease, but I would have to give a months notice, and would have to pay for all of July, at full market rate. All because they couldn't get me a new lease in time. I may also add that I had to request a new copy, as it was dated incorrectly, and once I signed a properly dated lease, it took them 2 weeks to get me a copy....which I had to threaten that it wouldn't be valid if they didn't get it to me in time.
Ultimately, I was screwed, strapped over the barrel so to say. I wasn't given the opportunity to find a new home, and no apologies were made.
Regardless of where you rent, ensure you know your rights. All of them, in detail, and if they even push a little, remind your property manager of the landlord tenancy act.